Welcome to the official support hub for the NXS Wireless Shifting System and other OG BikeWorks products.
This forum is your central resource for setup guides, troubleshooting help, firmware updates, and direct interaction with the team.
Whether you’re installing your NXS system for the first time or looking to fine-tune your shifting, you’re in the right place.
Start Here: How to Use This Forum
Read the Official Documentation
Begin with the NXS Setup & Help Guides in the Documentation category.
These articles are updated regularly and include:
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Installation & setup instructions
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LED status and troubleshooting guides
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Pairing procedures
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Homing & calibration
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Firmware updates
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FAQs
These are living documents — expect them to grow and improve over time.
Ask Questions or Report Issues
If something isn’t working as expected:
Post in Support / Troubleshooting
Include photos, videos, or blink codes if possible
We or another community member will help you quickly
No question is too small — ask anything.
Share Your Experience
We welcome rider feedback, tuning tips, compatibility notes, and real-world impressions.
Your insights help everyone and directly shape future firmware and hardware updates.
Post these in Tips, Tuning, & User Experience.
Community Guidelines (Short & Simple)
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Be respectful and constructive
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Stay on topic (NXS, wireless shifting, related products)
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No personal attacks or spam
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Support replies should be factual and helpful
This is a technical support environment, not a social network — clarity and accuracy matter.
Need Help from the Team?
If you’re unsure where to post or need assistance:
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Ask in Site Feedback, or
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Tag an admin or moderator
We’re here to help and want to make sure your system works flawlessly.
Thanks for Being Here
Your participation helps us improve NXS for everyone.
We built this system from the ground up, and this community ensures it continues to evolve.
Enjoy your ride — and welcome aboard.
Read the Official Documentation