My NSX has been functioning ok for 4 months. Today when I tried to ride I had no response from the shifter. No lights on the unit itself, so tried the silver button for 3/6/10 seconds without luck. Came back home & plugged the unit into the same charger/cable I have been using. No light to indicate charging still. Have tried holding the red button for 10 seconds for a full reboot without any luck
When I open the app the only part listed is the pod, not the shifter itself (which was there previously). Any thoughts on how to reboot the shifter? or is it bricked?
Have you tried the resetting with the red button? If not try resetting by holding the red button for 10 seconds and then doing a re-pair and a manual setup. The fact that you can reset the software with the silver button is clear in the documentation but the part about resetting the hardware by holding the RED button 10 seconds is not very clear.
I had to do this more than once but it finally fixed the unusual shifting problems I was having. Again it took a few red button resets before it seemed to save the number of gears from the manual setup and clear up the shifting issues.
Hope this helps, I really like this shifter so it would be a real shame if they stopped supporting it…
Hi MA0004. Yes I have tried the red button reset function without success. I have 2 units & neither are showing on the app or show any lights when charging. I suspect both the batteries are dead as the 2nd unit has only just been unpacked since delivery in December. I’ve been in direct contact with OG to resolve without any luck. Agree that they are great units when they work. I probably only had 50% success rate with the unit working when I tried to ride though which is less than ideal. Guess I will just buy Sram AXS…..